Privacy Policy

adbme is an independent creative service and online store, primarily focused on offering custom-made clothing, personalized graphic designs, and tailored branding solutions such as logos, visual identities, and design consulting. We are proudly based in the region of Suisse romande, where we operate independently without affiliation to larger corporate entities. Our goal is to blend creativity with client needs to deliver unique and high-quality design work. For any questions related to your privacy, your data rights, or any concerns regarding how we handle personal information, we encourage you to contact us directly through our website's online form or via email at adil.bouamrioune@gmail.com.

Personal Information:

In order to provide our services and process your orders efficiently, we collect several pieces of personal information that you voluntarily provide when placing an order or using our services. This includes your first name, last name, email address, and phone number. We also require your complete shipping address, which covers the street, city, ZIP or postal code, country, and any additional delivery information such as building name or floor number, to ensure accurate and timely delivery.

Order and Purchase Data:

In addition to your basic personal details, we collect information related to your purchase activity. This includes a detailed record of the items you have purchased from us, your full order history, the monetary value of each transaction, and the exact date of the purchase. This helps us maintain a reliable history of transactions and enables efficient customer service when needed.

Session/Cookie Data:

To enhance your shopping experience on our website, we may temporarily store your information (such as name, email, and shipping address) in browser sessions or cookies. This means that during checkout or your next visit to the site, you won't have to re-enter your information manually. These cookies are not used for advertising or tracking and are designed purely for convenience and session continuity.

Payment Information:

We take financial data security seriously. For this reason, we do not collect, store, or process any of your credit card or payment details directly. All financial transactions on our platform are securely processed through Stripe (https://stripe.com), a PCI-DSS-compliant third-party payment gateway that ensures your sensitive data remains safe and encrypted during transmission.

We collect your personal and transactional data for several essential reasons that align with our business goals and legal obligations. Primarily, this data allows us to efficiently process, confirm, and deliver your orders to the correct destination without delay. It also enables us to contact you if any issues arise with your purchase, such as delivery complications, out-of-stock products, or order confirmations. By saving your information (with your consent), we can offer a smoother and more personalized shopping experience, especially for repeat customers. Moreover, we analyze aggregated, non-identifiable data to better understand user behavior and continuously improve our services. Lastly, collecting and retaining certain data ensures compliance with Swiss legal requirements, such as accounting and invoicing. We want to emphasize that we never use your data for unsolicited commercial marketing, and under no circumstances do we sell or trade your personal information to third parties.

In accordance with the General Data Protection Regulation (GDPR) and applicable Swiss data protection laws, we process your personal data based on several legal grounds. When you place an order through our website, we collect and use your information under the legal basis of contractual necessity — in other words, we need this data to fulfill and manage your order effectively. Additionally, we may store certain information (such as in cookies or browser sessions) based on your explicit consent, which you can manage at any time. Some data may also be retained or processed based on our legal obligations, for instance to issue invoices, maintain accounting records, or meet tax requirements.

To improve your experience on our platform, we use cookies and session storage technologies. These tools allow us to temporarily store information such as your name, email, and address during the checkout process or while you navigate the site, so that you don’t need to re-enter the same details repeatedly. These cookies are not used for tracking you across the web and are automatically deleted after a certain period of time or when you manually clear them through your browser settings. You retain full control over your cookie preferences and can configure your browser to block or delete cookies at any time.

We retain customer data only for as long as it is necessary to fulfill the purposes described in this policy and as required by applicable Swiss law. For example, order-related data (such as invoices and transaction records) is typically stored for up to 10 years, in line with Swiss accounting and tax regulations. However, temporary data such as cookie or session information is only stored for short periods and is automatically deleted after expiration or when you clear your browser data. We routinely review and securely delete data that is no longer needed for operational or legal purposes.

As a data subject, you have several rights under GDPR and Swiss data protection law. These include the right to request access to any personal information we hold about you, the right to request corrections to inaccurate or outdated data, and the right to request deletion of your data where applicable. You also have the right to withdraw your consent to the use of cookies or session data at any time, as well as the right to lodge a complaint with your local data protection authority if you believe your data has been misused. If you would like to exercise any of these rights, you can contact us directly via email at adil.bouamrioune@gmail.com. We take all such requests seriously and aim to respond in a timely and transparent manner.

We implement a range of technical and organizational measures to safeguard your personal data from unauthorized access, accidental loss, disclosure, or alteration. This includes using secure connections (HTTPS), limiting access to customer data on a need-to-know basis, and regularly updating our systems to prevent vulnerabilities. While no method of data transmission or storage is entirely foolproof, we are committed to continuously improving our security practices in line with industry standards and technological advancements.

We do not share your personal information with third parties unless it is strictly necessary to complete your order or provide essential services. For instance, your payment information is processed securely by Stripe, a trusted payment platform that complies with international security standards. Similarly, your delivery details may be shared with postal or courier services to ensure successful shipment of your purchase. All third-party providers we work with are vetted for their compliance with privacy regulations and are contractually bound to protect your data.

In the event that any of your data is transferred to or processed in a location outside Switzerland or the European Economic Area (EEA), we take all necessary precautions to ensure your data remains protected. This includes relying on legally binding frameworks such as the European Commission's Standard Contractual Clauses (SCCs), which mandate data protection obligations for companies outside the EEA. These safeguards ensure that your data receives an equivalent level of protection even when handled outside your home jurisdiction.

If you have any specific concerns, inquiries, or complaints regarding how your data is handled, or if you simply wish to better understand our privacy practices, you may contact our designated Data Protection Officer (DPO). The DPO is responsible for overseeing compliance with data protection laws and responding to privacy-related requests. You can reach the DPO by email at adil.bouamrioune@gmail.com.

We may update or modify this Privacy Policy from time to time in response to legal, regulatory, or operational changes. The most current version of the policy will always be available on this page, and any major updates will be clearly communicated through our website. We encourage users to periodically review this policy to stay informed about how we continue to protect their personal information and uphold data privacy standards.

If at any point you would like to access the personal data we hold about you, verify its accuracy, or request corrections, updates, or deletions, you can do so by contacting us directly. All requests should be sent to the email address listed above, and we will handle your inquiry promptly in accordance with applicable data protection laws. We are committed to transparency and to giving users full control over their personal data.